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Foundever English Sales Advisor for Financial Software Company - Porto, Portugal in Porto, Portugal

English Sales Advisor for Financial Software Company - Porto, Portugal

Req ID#: 199928

Porto, Portugal, PT

Job Description:

Come and work with us.

Are you a customer service representative looking to expand your skills and maximise your potential earnings?

Are you English native or fluent with strong sales skills?

Are you looking for a role that rewards you the more you put in?

So we have the perfect opportunity for you!

Your future project: join our English Sales Customer Support team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include:

  • Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service

  • Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale

  • Solve with precision and efficiency emerging issues that customers may face

  • Perform corrections and optimize the customers technical knowledge

  • Meet and exceed our service quality goals, compliance regulations and productivity targets

  • Create amazing experience that people value and we are proud of

  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of English (C2)

  • Previous experience in cross sales (mandatory)

  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

  • Analytical and problem solving skills with strong attention to detail

  • Persuasive Skills

  • Self-Motivating Skills

  • Negotiation Skills

  • Desire to learn and advance, be a curious investigator and problem solver

  • Must hold EU citizenship or valid work permit for Portugal

  • Be a local candidate or willing to relocate to Porto, Portugal (hybrid work)

Benefits.

  • Competitive wages

  • Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)

  • Paid professional training

  • Employee discounts

  • Private healthcare & dental insurance (after six months of employment)

  • Growth opportunities through various development programs

  • Fun and engaging company-wide initiatives, including our EverBetter wellness program

  • Job stability

  • Life-long skills and experience

  • Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!

Job Segment: Financial Sales, Software Sales, Financial, Sales, Finance, Customer Service

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