Job Information
Foundever Latvian Customer Advisor for Leading Car Manufacturer - Portugal in Lisboa, Portugal
Latvian Customer Advisor for Leading Car Manufacturer - Portugal
Req ID#: 383512
Lisboa, Portugal, PT
Job Description:
Come and work with us.
Do you want to join an amazing support team of a leading car manufacturer company?
Are you Latvian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Latvian Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include:
Provide end to end sales management, answering questions and ensuring the customer takes delivery of the product
Manage the inbound chat support, with the goal of finding the opportunity to turn a prospect to a sale
Provide information regarding purchasing procedures, orders' tracking, and deliveries
Owning the customer queries and ensuring a timely resolution and response
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level of Latvian (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to sunny Portugal
Benefits.
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Job Segment: Customer Service