Sykes Bilingual Spanish Customer Support Agent in Boise, Idaho
Bilingual Spanish Customer Support Agent
Date Posted: 02/15/2020
Location: Boise, United States
Job Type: Customer Service
Experience: Not Specified
Date Posted: 02/15/2020
Start 2020 at Home
SYKES Home is Hiring now for Bilingual Spanish/English customer service agents to start work after the New Year!
Work At Home- Bilingual Spanish Seasonal Customer Service Agent *season ends April 15th with excellent opportunity to gain full time employment with SYKES Home!
Immediate Interviews for those who qualify
The Customer Care Professional will provide the highest level of customer service, while assisting customers with their tax software needs.
This position requires you to have a face to face interaction with the customers via web cam.
Routine Customer interactions using a computer, while communicating with multiple customers concurrently or handling multiple tasks (spoken and written) ? in a blended phone and chat environment
Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.
Required qualifications, skills and experience
This is the right job for you if you're able to:
Must be bilingual in Spanish/English
Speak on the phone and use a computer
Empathize and be friendly with people you've never met
Use logic and solve problems
Be part of a team
Desired qualifications, skills and experience
Nice to have (but not required):
Customer service background
Experience with financial services, healthcare, technology companies, or something similar
Equal Employment Opportunity & Affirmative Action SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.